Cleanliness, Softness, Style: The Impact of Quality Towels in Hotels

What makes hotel-quality towels different? At Bursali, we know that towels are more than just practical items — they’re a statement of luxury, cleanliness, and comfort. Our hotel towels are valued for their softness, durability, and absorbency, making them an essential part of the guest experience.


In this guide, we’ll explore why high-quality towels matter, how they enhance guest satisfaction, and what to consider when choosing towels for your hotel.

Key Takeaways

  • High-quality towels enhance guest experience, reputation, and hygiene standards.
  • Durable, luxurious towels save money in the long term by reducing replacements.
  • Choosing the right material, GSM, sizes, and styles strengthens your brand identity.
  • Bursali’s wholesale hotel towels
  • combine luxury with cost-effectiveness, trusted by leading hospitality brands.

Why Quality Towels Matter in Hotels

In hospitality, first impressions count — and towels are one of the first touchpoints a guest notices. A soft, absorbent towel signals cleanliness and care to customers , while poor-quality ones can damage your reputation.


With Bursali’s wholesale hotel towels, you benefit from:


  • Durability – designed to withstand frequent industrial laundering.
  • Consistency – reliable quality across bulk orders.
  • Luxury feel – ensuring every guest feels valued and pampered.



Investing in premium towels of different weights isn’t just about comfort — it’s also cost-effective. Longer-lasting towels mean fewer replacements, reducing expenses over time.

Enhancing Guest Experience

Guests expect more than just functionality. They want comfort, softness, and even a touch of indulgence. Bursali helps hotels deliver this with:



  • High GSM towels (650gsm and 700gsm) for a plush, 5-star feel.
  • Personalised branding with embroidered logos.
  • Multiple sizes — from face cloths to bath sheets — for every need.


Every detail counts. By combining the right GSM, sizes, and branding, hotels can elevate the guest experience and strengthen their brand image.

Durability & Cost-Effectiveness

Bursali’s towels are manufactured from premium cotton blends, ensuring:



  • Long-lasting softness and absorbency after hundreds of washes.
  • Lower replacement costs compared to cheaper alternatives.
  • Excellent value for hotels, gyms, and spas.


This balance of luxury and practicality is why so many hospitality businesses trust Bursali.

Hygiene Standards

Cleanliness is non-negotiable in hospitality. Towels that look and feel pristine reassure guests. Bursali’s towels are:



  • Designed for heavy use in hotels, gyms, and spas.
  • Quick-drying and hygienic, reducing mildew risks.
  • Consistently fresh when maintained with proper laundering and storage.

Choosing the Right Towels for Your Hotel

When selecting hotel towels, consider:



  • Material – 100% cotton and eco-friendly blends.
  • GSM (grams per square meter) – higher GSM means thicker, more luxurious towels.
  • Size & Style – from bath sheets to hand towels, tailored to your needs.


At Bursali, we supply wholesale ranges that cater to every hospitality need — ensuring quality, consistency, and fast UK delivery.

Spa & Leisure Towels

Hotels, spas, and gyms often require specialised towels. Bursali supplies:



  • Lightweight, quick-drying towels for gyms and pools.
  • Soft, plush spa towels that enhance relaxation experiences.
  • Multiple sizes for treatment rooms, saunas, and leisure facilities.
Assorted hotel towel collections in a luxurious setting.

Benefits of Buying Wholesale Towels from Bursali

Buying wholesale towels offers several advantages for hotels, making it a smart business decision:



  • Cost savings – Purchasing in bulk allows hotels to negotiate better prices, enhancing cost efficiency.
  • Consistent quality and availability – towels are manufactured in the same factory, crucial for maintaining high hospitality standards.
  • Customisation options – from embroidered logos to unique colour selections.
  • Reliability – with decades of experience, Bursali is a trusted supplier across the UK and Europe.


Wholesale purchase also offers customisation options that help hotels strengthen their company brand identity. You can opt for various choices to enhance this process.

Customisation Options

Personalisation is a powerful tool in hospitality, and buying wholesale towels offers ample customisation options. Hotels can choose personalised embroidery, adding logos or custom designs to their towels to enhance branding and provide a unique touch to the guest experience.



This strengthens the hotel’s brand identity and adds an element of luxury that guests will remember and appreciate.

Bale of white towels in a bathroom with examples of embroidered logos

Maintaining Hotel Towels

To maximise lifespan and guest satisfaction:



  • Wash in warm water (avoid harsh softeners that reduce absorbency).
  • Store in a dry, well-ventilated area.
  • Treat stains quickly with appropriate methods.


Bursali’s towels are designed for easy care and durability, making them ideal for the hospitality sector.

Proper maintenance of hotel towels prolongs their lifespan and maintains their appearance and softness. This includes following specific washing instructions, implementing effective storage solutions, and promptly handling stains.


Regular maintenance ensures that towels remain in top condition, contributing to the overall guest satisfaction, health, and hygiene standards of the hotel.

Washing Instructions

Washing towels using warm water can help maintain their softness and absorbency over time. It’s important to avoid overloading the washing machine to ensure proper cleaning and prevent damage during the wash cycle. Fabric softeners should be avoided as they can coat the fibres, reducing the towels’ absorbency.



Proper washing techniques are crucial in maintaining the quality and longevity of towels, ensuring they remain plush and effective for guest use.

Storage Solutions

Effective storage solutions are crucial for prolonging the life of hotel towels, ensuring they remain in top condition for guest use. Proper folding and rolling of towels can optimise storage space and create an organised pack appearance that contributes to a positive guest experience.



Storing towels in a dry environment helps prevent mildew and maintains their freshness, which is essential for both hygiene and comfort.

Handling Stains

Immediate treatment of stains on hotel towels and face cloths is crucial to prevent permanent damage and maintain their quality and appearance. Pre-treating stains promptly with a suitable stain remover can prevent them from setting. For tougher stains, using mild chemical solvents like sodium hypochlorite can help effectively remove discolouration.



Additionally, scrubbing stained areas with a baking soda paste before washing can enhance stain removal, ensuring that towels remain pristine for guest use.

Special Considerations for Spa and Leisure Towels

Spa and leisure towels have specific requirements that differ from standard hotel towels. They must offer high absorbency, be plush and soft, and cater to the unique needs of spa and leisure guests.



These towels play a crucial role in enhancing the overall relaxation experience and ensuring operational efficiency in high-turnover environments like spas and gyms.

Lightweight and Soft Towels

Lightweight and soft towels enhance guest comfort, making spa visits more enjoyable. Spa and leisure towels are designed to be both functional and comfortable for longer use, ensuring an exceptional experience for guests. Softness is a key characteristic of spa towels, adding to the luxury feel that guests seek.



Quick-drying towels are crucial in spa environments, allowing for efficient turnover and maintaining cleanliness.

Quick-Drying Options

Quick-drying towels are essential in high-turnover environments such as gyms and pools to ensure a consistent supply of fresh towels for guests. Towels with a GSM of 400 to 450 are typically suited for these settings due to their lightweight nature.


Using quick-drying towels significantly improves operational efficiency by reducing the time towels spend in laundry cycles. Lightweight towels allow for quicker drying times, enhancing the efficiency of laundry operations.

Various Sizes for Different Uses

In the hospitality industry, offering various towel sizes is essential to cater to different spa and leisure activities, enhancing guest experience, whilst spa and leisure facilities typically provide spa/leisure towels along with dressing gowns for a comfortable and relaxing service.



Using appropriate towel sizes not only meets the functional needs of guests but also contributes to their overall satisfaction and comfort during their stay.

A laundry room with hotel towels being washed.

Why Choose Bursali as Your Hotel Towel Supplier?

For decades, Bursali has been supplying the UK hospitality industry with premium-quality towels.


Whether you need bulk bath towels, spa towels, or customised embroidered designs, we combine:



  • Expert textile manufacturing
  • Competitive wholesale pricing
  • Fast delivery from UK stock


Our mission is simple: to help hotels, gyms, and spas provide the very best experience for their guests.


Contact Bursali today to discuss your wholesale hotel towel requirements or request samples.

Summary

In conclusion, the impact of quality towels in hotels cannot be overstated. From enhancing guest experiences with luxurious comfort to ensuring durability and cost-effectiveness, the right towels play a crucial role in a hotel’s success.


Choosing the right materials, understanding GSM, and selecting appropriate sizes and styles are all essential steps in providing the best for your guests. Purchasing wholesale towels from Bursali provides significant benefits, including cost savings, consistent quality, and customisation options.



By investing in high-quality towels and maintaining them well, hotels can create a lasting impression that keeps guests coming back.

Frequently Asked Questions

  • What kind of towels are used in 5-star hotels?

    5-star hotels typically use high GSM towels, usually above 600 GSM, which are plush, thick, and highly absorbent. These towels are made from premium materials such as 100% cotton or high-quality cotton blends, ensuring softness, durability, and a luxurious feel.

  • What towels do most hotels use?

    Most hotels use durable, absorbent towels with a GSM ranging between 400 and 500, balancing quality and cost-effectiveness. These towels withstand frequent industrial laundering while maintaining softness and absorbency.

  • What quality are hotel towels?

    Hotel towels are generally high quality, made from materials such as 100% cotton with ring-spun yarns that provide strength and softness. They are designed to be durable, quick-drying, and maintain their plushness after numerous washes.

  • Who sells the best quality towels in the UK?

    Bursali is one of the UK’s leading wholesale suppliers of hotel towels, trusted by top hospitality brands. We offer premium, durable, and luxurious towels with customisation and bulk purchasing options, ensuring consistent quality, competitive pricing, and excellent service.

Dion Purdy • 11 September 2025

This is a subtitle for your new post